My first visit to this store (I was bringing in a bike for a friend, and the shop he generally used had gone out of business) and the staff couldn't have been more friendly and helpful. They were happy to unload the bike from my car, and had the tire fixed in less than 15 minutes for a great price. I asked them to take a look at the rear tire too (my friend told me that if it needed to be replaced to go ahead and do it) and Alex said it did not need to be replaced, the bike was in great shape and recommended at the end of the riding season to bring it in for a "tune up". He then cheerfully loaded the bike back into the car for me. A great experience, and I highly recommend this shop to anyone in need of bike repair (or a new bike!)