| rev:text
| - This place is a long time staple in Scottsdale, it's been there for almost 30 years, so first off I want to say props for keeping up the game for so long, I respect that! However there is a major problem with their service and personal interaction, frankly it's awful.
The food is pretty decent, it's what you'd expect from a sit down take out mediterranean spot, you shouldn't expect a 5 star gourmet meal and you won't get a 5 star gourmet meal, but you'll get a decent bite. The gyro meat is hot off the spit and hey let's face it, gyro meat is so tasty it would make a dirty sweater taste good, so it's kind of hard to screw up gyro meat. Their other meats are good too, their Kefta is good, but a bit on the crumbly ground beef side which it should not be. The falafel here is terrible, it was soft and mealy and had no crunch, plus it was served with store brand Tartar sauce...really didn't add to the flavor and just did not work, some of the worst falafel I've had. Their house tzatziki sauce however is good, it's the kind of thing you put on everything and never get sick of.
The main problem is their unbelievably bad, slow, impersonal, unfriendly service. I've been to places where service was slow for good reasons, i.e. it was busy, it was opening night, etc. But this place was slow and sloppy with NO ONE in the restaurant. Our first server was young, probably a teenager, he wrote down a drink order and just vanished, never saw him again, he was replaced 10 minutes later by one of the older owners/managers, who was the most unfriendly guy on earth. He took out a note pad, said okay, didn't make eye contact once, and asked us what we wanted to drink, a second time. No thank yous, no "coming right up", just okay and walk away. One of our group even said that they were previous guests and that they really enjoyed it, and his response was "oh okay yah." We got our drinks and food with zero interaction, he just threw them down and walked away. Our drinks ran out, nobody came by once to refill or check on anything and we could clearly see them sitting around in the back doing nothing. Having to flag down someone for a refill in a restaurant with 3 other people in it is sloppy and lazy. This guy took the bill, brought it back, and said okay next time thank you.
I've worked in restaurants, I know how things should go, this was unacceptable and sloppy, it was a diss to customers who come in and give you their money. Being ignored and not even looked at while ordering and having zero interaction the whole time is just crap. I won't support that and I won't return, once again, it was not the food, it was the service.
I don't care if you're running a 5 star palace in hollywood or a mom and pop strip mall store in any town USA, do the right thing and treat people right, give them decent customer service, make them feel appreciated for walking in, and don't be lazy.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)