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| - I bought a Groupon-type deal for a full set of mink eyelash extensions at Sparks in October 2011. I had to call a few times before I could actually make an appointment (-1 point!), however, I actually had to call back and re-schedule a day or so before the original appointment, and Sparks easily accomodated the time change. I was a bit weary when they immediately wanted to know if I was using a voucher, which I understand from a business-end -- but it also really makes me as a customer a bit hesitant because it makes me feel like I'm going to receive lower-grade service simply because I'm not a "full paying" customer who just walked in.
Once at the salon, it was nice enough inside. A bit cramped, but pretty and clean. I remember reading a review about Sparks previously, and people were complaining that some customers were offered water/drinks, while others were not. I'm assuming management really noticed these comments, because I was seated, and then almost abruptly, someone came and asked me if I wanted anything to drink lol...But, hey, at least it was offered! I waited about 10 minutes (after my original appointment time) before I was led in for the application procedure.
The actual service:
I have been to a number of lash boutiques in the city (Winks on Danforth, etc) and in general comparison, I would rate Sparks' lash services about a 7 out of 10. I was in no pain (and if you are EVER in pain during a lash application, something IS wrong: you should be so relaxed, you're at risk of falling asleep during the procedure!)
My technician was Megumi, who was very sweet and careful. She also explained the procedure, and made a note of the lash lengths she was applying on a business card so that it would be easy when I came back for a refill. She was a fair bit slower than other technicians I've had, but I always prefer that over speedy but poor application.
My lashes looked fab: I'm lucky in that I've never had an actual bad experience where I left looking cock-eyed or anything brutal like that. I wanted a bit more of that 'doe-eyed' look with more lashes concentrated at the corners of my eyes, but for the most part, I was very satisfied. With the proper care, the lashes lasted me about 2.5 weeks. I did not go back for a refill (I tend not to...I like to give my real lashes a break.)
I would return for more lashes at Sparks. The service is a bit brusque, at first, but the place is cute and I appreciate that management at least TRIES to better itself based on customer reviews (like this one!)
If you do go for lashes, and find a technician you like, ALWAYS ask for them for future appointments. Don't risk a new person if you're perfectly satisfied with the person who worked with you last.
Good luck!
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