I can't say enough wonderful things about this place! I have probably been to this venue 50+ times in the past 3 to 4 years and I have never had a bad experience. The staff is absolutely wonderful. They are always friendly and ready to lend a helping hand, if you need it. This venue gets some of the best up and coming artists as well as established artists who are looking to play a smaller venue, for their fans. The sound is wonderful and due to the small stature of the venue, people seem to be very mindful and keep noise levels to a minimum. However, the venue staff is great to mediate situations, if people do get out of hand. The end result always turns out to be a fantastic experience. This place is by far my favorite venue in Charlotte.