This company does not even deserve one star. I used them because they advertised as family owned. Really??? Like Wal-Mart! This is a scam company. They stole a very expensive console table with a glass top (which was separated from a previous moved and was seen loaded in the truck, as you can see they two pieces that goes together). Another round glass table top went missing.
I informed the office and all they told me is that they can't help me because there was no written inventory.
The workers were even asking for tips right at the beginning of the move. When they realized that I was gonna be depleted of cash because of the time estimate, they started working faster to race against time to get whatever change left (you have to pay before they unload basing on an estimate time). In a way they stole from the company and me.
A couple weeks after the move, I found a few pieces of one the bed frames (out of only 2 beds) in the garage. I checked the bed, it was not properly installed and maliciously tried to hide it under mattress. See picture , it speaks for itself.
I'm sure I will find more stuff as I settle in.
Consider yourself warned.