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| - Having a tax issue is no fun. Being ignored by the company you contact about that problem, twice, is simply insulting. It would be nice if I would have had the same good experience as other Yelp reviews, but I did not. I called Montti Income Tax Service, and was told to come in anytime to talk to someone. I came in the following Monday morning and sat in the waiting room. The only person there was with someone so I waited. I wasn't sure if I needed an appointment or not, but the girl had said just to come in. No one in the office greeted me, I just waited until the only person there was done with his client.
I explained my tax situation (I owe for 2 years of back taxes) and was told they really couldn't help me (not exactly sure why) but he knew someone in Palm Springs who could possibly help me out. It was a weird referral, to say the least. But he took my name and number and said someone would call me. No one ever did. I called the office back two days later to ask what was going on. I was told I would get a call the next day, by the end of the business day. Three days later, no call.
So I'm glad other Yelp reviewers got such good service out of this business, I felt turned away, and felt even worse about a situation that is making me feel really bad in the first place.
P.S. Thanks for the harassing phone call about this review, Ivanno. It's funny how you couldn't be bothered to call me when I was trying to deal w/ this situation, but you can when I write a bad review. Also thanks for calling me a criminal. I'm trying to FIX my issues, not create more. Perhaps you should listen when people speak.
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