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| - Wendy is like a second mom to me. In fact, my own mother and I have been going to Wendy's for the past 15 years. Yes, 15 years. Regulars are treated like royalty. Sorry, that's NOT A BAD BUSINESS PRACTICE AT ALL. Reward the people who keep coming back by being extra nice, that's called a GOOD BUSINESS PRACTICE.
Now, understandably, you know exactly what you're walking into when you come into nail shops like these. People have absolutely ridiculous standards for what they're paying for at Wendy's. If you want to be bitchy and demanding, yeah, they're probably going to talk shit about you. Guess what, the same thing happens when you go to restaurants and act like a princess.
I ALWAYS get a pedicure, usually with Jason or Ann depending on the day I go. If it's busy, they will go quickly but not do a bad job. And if you're unhappy or notice they messed up before you leave the salon, it's on YOU as a customer to say something first before going on Yelp to complain about it afterwards when you didn't sat a word.
Wendy doesn't have the most warming demeanor but she's a hard-working woman and literally the epitome of the American Dream.
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