These guys made an appointment, and gave a rough estimate to pump my septic. They called to change the appointment after running late, and gave us a new time. They were late again, and showed up near the end of the day.
After looking for the tank, he said he would need the camera that was on the other truck. Since the work day would be over when he got back it would be $150 an hour for overtime. If we wanted them to come back Monday (it was Friday ) then there was no charge for the looking they had done. If not, it was $90.
I called the office to try and figure out why I was going to have to let my drains keep backing up, or pay $150 an hour, when the issue was the guys were horribly late and didn't bring their tools. The guy in the office was nice, but unhelpful. He described it as a unique situation with stuff under the ground in the yard making it hard to find my tank, and suggested I get someone with a backhoe.
I had someone else come out with a metal poker and a tape measure and mark the tank off in less than half an hour, and charge me $25.