Absolutely horrible. I ordered a LIVE package that they decided would be a good idea to stuff into a parcel locker, I guess sure whatever, you guys can't read, no big deal- IF they had actually given me the key to said locker. Instead of placing the actual key in my mail box they just gave me the plastic attachment that the key usually hangs off of. I work a normal schedule like everyone else in this city 8-5, and when does the post office close? 5pm. So much good that does me, there isn't an emergency number or anything, which there should be. So I called another location that is open till 9pm to get information that could possibly help me and possibly save that poor LIVE package I have rotting away in the large parcel locker- however no go, the phone either keeps ringing or I end up with a very unhelpful auto-message. Needless to say someone is going to be answering for this very serious mess up.