| rev:text
| - I really had high expectations based upon reviews.
We had reservations for an early dinner on a Monday night, we had a larger group. Our group was greeted immediately, however they had not yet set up our table. I thought that was a bit weird given the place was practically empty, however I am sure they were guarding against a no show. The hostesses were friendly, but I could tell they were a bit confused and UN decisive about where to put our group.
Once we were seated it took a bit before our waitress came over. Once she came over she seamed a bit confused and disoriented. After explaining the menu we she let us have some time and then came back and took our drink orders. Then the waiting really started. It took a long time to get our drinks and then even longer for her to take our order. By this time other groups were starting to be sat around us.
The waitress visited us once while we waited for our food. Our drinks had run dry and we had to wait until after our food arrived to get refills. Our drinks should not have run dry, we had iced tea and lemonade for the most part and those are easy to refill.
We had ordered 2 of their "Lord has Mercy" combo platters to feed the group. The presentation was nice with an assortment of BBQ sauces and the sides were displayed nicely. The Mac n Cheese stood out and that was the best of the sides we ordered (Cornbread and Grilled Corn Succotash were the others) The Grilled Corn Succotash was very plain an not cooked correctly (the garbanzo beans were way undercooked).
The BBQ was average. The babybacks were tender without much flavor, The spare ribs had good flavor, but the doneness was hit or miss on the same plate, the pulled pork was disappointing as it was way too saucy and mushy, and the hot links had ok flavor, but did not impart any sort of heat.
We were not visited again by our waitress and our drinks ran dry again. We waited forever for our bill, we got the wrong table's bill and had to wait forever again to get the correct one. Once she had my credit card we waited again. 5:15 reservation we walked out at 7:15... We were not there having a ton of beverages, telling stories, and having a crazy time. We just were having a normal family meal, should have taken 1-1.5 hours tops.
I was watching the waitress when she was not at our table as I was curious as to what was taking her so long. She had WAY too many tables... This is a management issue not waitress issues. Her having that many tables was causing her to be rushed, flustered, and out of a pattern and rhythm. She could not establish a normal circulation. With our large group and another large group sat next to us she should not had 3-4 other tables on top of that. Also, it is the managements responsibility to make sure the hostesses know how to properly do their job and train them well so that they are not so ambiguous running the front.
I might give this place another try with my wife and try some of their small plates and appetizers, but as for good Q, I say eh.
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