I got a groupon for a facial and I had Jossette as my estitician. She was friendly and knowledgable. The room was nice and cozy. The whole experience was nice but my only complaint is there was not a heating pad on the table. I was cold and would of liked that. Jossette was kind enough to put another blanket on me. I didn't have any extractions done which I actually like done so I will ask for them next time. Overall I would recommend Jossette for facials and Kuni for massages. This place is reasonably priced and close to my house