We always order the same sandwiches from here. Absolutely amazing. Well, this past weekend we encountered a minor problem with one of the employees. She overcharged us for 2 sandwiches and stated that "included salads" were an extra charge. Total for 2 sandwiches usually comes out to $20-21 since the sandwich we order is 8.95 plus tax. We disputed this charge but this young lady just kept getting angry saying that salads were extra and not included. As you can see, the menu clearly states that sandwiches are served with salad, fresh fruit or chips.
This young lady (bless her heart) could not calculate what 9+9 was when I had asked her. Obviously I'm going to question her math skills if she can't calculate basic math and read the menu. The total kept coming out to $27 and change even when I had asked her to ring up the order a second time hoping it would be a different outcome. There was no need to call the manager. I just had to walk her through a basic elementary math lesson and a menu reading quiz. I think when she finally came to her senses and the calculation finally registered, she was rude and didn't even apologize. Her demeanor and body language was just hateful. She knew she was wrong.
This is a decent establishment but please when y'all hire people, make sure they know their basic math and is able to read and be aware of what is on the menu.