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| - We live in California, but they had the exact car we wanted... make, model, year, color, everything...
We do financing over the phone. Approved. Do the price over the phone. All good.
WE PUT A DEPOSIT DOWN AND SCHEDULED A FLIGHT to come get the car... and when we arrive....
IT'S GONE.... GONE?... GONE.
They sold it. Didn't even call us to tell us.
And here's the best part. They have a similar make & model all set for us, so we test drive it and... wait a minute? what's that wooshing sound??? Oh yeah, that's the DOOR OFF IT'S HINGE. I'm not kidding. I could stick my hand right through the passenger side door and feel the wind while the door was closed. Even the sales guy was stunned. But not the manager.
So of course, the manager has us try a few others and hey! We find one we're up for buying... oh... but NO.
They literally both came in and told us they couldn't sell us that car... that we HAD to take the "door falling off" car... they promised they'd fix it, but seriously? They refused to sell us the car we wanted? Oh wait, no... the SECOND car we wanted because...
THEY SOLD THE CAR WE TRAVELED 400 MILES FOR AND HAD A DEPOSIT DOWN ON.
Wow. We've dealt with dealerships before, but this is, hands down, the WORST.
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