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About: http://data.yelp.com/Review/id/uzP1iOYwvzYE6fTGd4d-lQ Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2017-08-04 00:00:00 (xsd:dateTime)
itemReviewed	A1 Garage Door Service
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	We had a new garage door opener installed a few days ago. When we initially called the day before to inquire about pricing, we made it clear that we were interested in a belt opener and not a chain. When the tech came out, he recommended a nicer model than the one we were quoted. I asked him if it was a belt opener and he said it was. We were also charged for a belt opener. I am not familiar with a chain vs. a belt opener, so I wasn't aware until my husband pointed it out, that the tech installed a chain. I called and was told that our invoice clearly states we were given a belt opener, and sometimes it's hard to tell because the grooves on a belt can look like a chain. On further examination, my husband confirmed that it was a chain. So, my husband called them, and after discussing the mistake, they've agreed to come and "make it right". My husband and I started talking about the price difference of a belt vs. a chain, that we were both told separately, and it didn't match. So now I'm feeling like this is a "bait and switch" situation. Even though they are coming out "at no charge", which was ridiculous for them to even mention, I'm feeling annoyed and frustrated. Our time and aggravation hasn't even been considered. We are the type of people that will stick with a company if we have good service and a good experience. This is our second experience/purchase with A-1. I'm sad to say that is might be our last, since they don't think our time and aggravation amounts to anything.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Tanya

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