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| - I had previously given Lifetime Fitness in Goodyear a 5 star rating. I am adjusting it a bit. To be fair, I wanted to break things down like this:
Lifetime Fitness - GYM/Locker Rooms, pools, staff, etc (everything but the spa) 5 stars
Spa - massage - 4 stars, facials - 1 star* see bottom of review for info
We love Lifetime! I had been a member of Lifetime several years ago at their Roseville, Mn location and had an absolutely horrendous experience with the child care center there so I was very hesitant to become a member of Lifetime again. My husband visited and joined and added myself and my son onto his membership. We love it there! It is so clean and all of the staff is so very friendly. There is a wonderful spa with very affordabe massages and facials for new members. The locker rooms are perfectly sanitized and super clean and you don't even need to bring a lock to "lock" your things away. Towel service is provided. There is just so much to do here - from an awesome indoor/outdoor pool area that includes waterslides to a climbing wall, basketball courts, and an amazing cardio and weight training area. Neither myself nor my husband have ever had to wait for cardio or strength equipment. I haven't taken a class yet but have observed a few while lifting weights and they seem to be worthwhile.
My son (now 5) LOVES the childcare center. The childcare centers has an outdoor play area, a basketball court/gym, an indoor playground/maze area, a toy area, and an infant area. For his age, the childcare is perfect and he loves it. I have seen some younger children crying in the toddler area that were not attended to immediately and that was sad to see and a bit bothersome. If that becomes commonplace I will update my review accordingly, but based on our experiences and for a child my son's age range - the childcare is wonderful!
I have had 2 services at the spa this past week. The massage was good - not great and amazing, but average. The facial was....infuriating. The esthecian clearly had a lot of knowledge on the subject of facials but oh my goodness - she talked and talked and talked and throughout the entire 50 minutes all she did was try and sell me products. I kept politely declining the product purchases so I could give my skin a few days to see if it broke out from the products she used, but she was the pushiest salesperson I have EVER been around - way pushier than any sales rep we met when signing up at Lifetime and way more aggressive than even any car salesman we have ever interacted with :( My hour long facial consisted of her cleansing my skin using a sonic brush that she wanted me to buy for $190.00 and then she applied a masque and then a treatment at the end. There were no extractions, no hand and arm massage as detailed in the spa services guide, no scalp massage as expected based on the description of the service. It was very, very basic and was basically what amounted to an entire sales presentation. Even though I kept trying to be polite and tell her I did not want to buy the products today - and then I was more direct with her - she still insisted on bringing the products to the front desk so I could pay for them while I checked out. She did this before the facial was even over. When she walked me to the front desk to pay I told the ladies that I was NOT going to be purchasing those products today and they were happy to oblige. Skip the facials at Lifetime unless you want to pay for an hour long high pressure sales presentation.
update 7/28/2012 - I wrote this review right after my facial. Sadly, after publishing this review, my face was experiencing some major drama from the facial. Clearly, my esthecian did not know what she was doing. I had deep, infected, nasty blemishes all over my face. :(
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