I stayed at the four points Sheraton because of a delayed flight in Phoenix--American Airlines gave me a voucher. I'd say this hotel is functional, but lacks in amenities and needs updating. For example, the lobby is nice and the bar/restaurant is probably fine...but I wouldn't know because it closed at 9:00, even though it is advertised as staying open until 10:00. Same for room service, which closes down with the restaurant, though the menu in the rooms says it is open until 10:00. . The only explanation give for this is that "those are old menus." NOT COOL! The carpet is stained and the hallways smell really stale. I would not stay here by choice.