About: http://data.yelp.com/Review/id/uz15d-1PJbUDOYpvrI4c3A

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About: http://data.yelp.com/Review/id/uz15d-1PJbUDOYpvrI4c3A Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2016-03-13 00:00:00 (xsd:dateTime)
itemReviewed	The Counter
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	2 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	I used to go here in California and have never had as bad of an experience as I did last night. We were about 5 minutes away but called first to check the wait (it was a Saturday night). The lady who answered the phone said the wait was about 15 minutes for 2 but we could put our name on the waitlist over the phone. We showed up and told the hostess our name and of course it wasn't on the list (first bad impression), so we had to wait even longer because we had to now go to the bottom of the list. What made the wait much worse is that all these people were waiting at least 30 minutes outside while half the tables in the restaurant were empty. Some had sat unbussed for the entire time we waited. Being a waitress myself, I would've been more understanding if they were really busy, but they definitely were not. We finally sat down and immediately wanted to leave because of how freezing it was in there. I asked out waiter if they could make it warmer and he said that they "normally can't" but he'll ask... Needless to say we sat their shivering the whole time. We ordered two beers, and didn't see those for at least 10-15 minutes later. Our waiter wasn't very attentive. Was forgetful of things we asked for. Our burgers were unfortunately overcooked but the food was decent, overall. The thing that made the experience even worse was the manager. Any manager I have ever worked for has always been concerned with checking on tables and making sure their guests are happy especially on nights when things are clearly going wrong. She stood at the front on her phone and didn't talk to one table. The table across from us took it upon themselves to go to the bar and get their wine, go get the correct dressing for their food, and get their bill paid. Very disappointed in our experience and won't be going back, which is unfortunate because I really like this chain.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Ally

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