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| - This is a great lunch time spot for take out food, in the often very over priced Yorkville area. I've never sat and ate at the restaurant, but I really like the take out.
The menu can be a bit confusing (contains name of dish but no description of content/ingredients) which I suspect might be why I've gone for the pasta of the day a few times as the ingredients are clearly explained.
The food is good quality and portions are big. You get an optional bread roll when you pay, and this is always delicious and fresh too. I found their lasagne to be a little bland, but still OK. The packaged pasta boxes are also really good, and decent value.
My problem with Scaccia, and from a look at other reviews I'm not alone, is the service. The girls that work there are (generally) snappy, interested in their own conversations and not focused on the customers. Their attitude makes me feel I'm both an nuisance and definitely an afterthought...not exactly a shining example of customer service! I've witnessed a chef in the kitchen shout at one of the girls, completely disregarding myself and my colleague stood in front of her - very disrespectful both to the girl and to the customers.
I overheard a woman, who I think was briefing a friend who had never visited before - and it sums up my feelings too - "you come here for the food, not the service..."
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