I had my iphone5 screen replaced. They replaced the 2 components that Apple recommends not just the screen for $89. It was ready in less than an hour. I just went and ate lunch near the mall.
The people working there were super helpful and friendly, from Faye on the phone to Jonas and his co-workers at the brick and mortar store.
I had a few questions about how to do some things on my iPhone and one of the guys took the time willingly to consult a tech. I appreciated that since it was above and beyond the service I had paid for.
I have in the past brought my laptops here for repairs. I always feel well taken care of and that they care about my experience.