I love Cafe Zuppa! But there was once instance when I ordered a salad and a sandwich. When I got my salad, they put too much dressing. I went to the counter and asked them if they could add more romaine lettuce because it was too soggy. They asked the supervisor or whoever that lady was and she said I had to buy a new salad. Wow! C'mon. If a customer isn't satisfied with the food, do they really tell them to buy it again everywhere? No! A bit disappointed, but now I'll ask for my dressing on the side. Geeze!