It's our own fault. We violated the first of the 10 commandments of dining.
If the parking lot is almost empty at 5:30 on a Friday then drive away. That is a telltale sign of a problem place.
We sinned and went inside anyway.
My wine ($11) had a paltry quantity in the glass. The Rum Island Shrimp ($14.99, in other words $15) tasted like a boxed leftover that had gone bad in the fridge. I traded it in for a bucket of shrimp but I was charged for the more expensive one even though I sent it back.
The crab stuffed mushroom ($8.99) was good & our server was nice. The manager must have had the night off because I saw no one resembling a such a title.
Moral of the story: follow the 10 commandments of dining.