Its been years since my husband and myself have visited Whataburger. But he saw a sign as we drove by for a pattymelt and wanted to try it. We went in and there were so many workers at the front. Yet no one greeted us. We patiently waited amd still nothing. After a few minutes an employee came up to the registers we walked towards the one he was at. And then he walked to the other register, (the one we originally were standing in front of) and then he just walked away. Other employees were high fiving eachbother and having a good time. But no one acknowledged us. We waited a minute or 2 longer and then we just walked out. We ended up going to the other location on indian school and litchfield. Where when we walked in everyone welcomed us. It was a night and day experience. Get your crew together and teach them the basics.