| rev:text
| - Decent idea, but horrible execution and staff. I love the idea of having different styles of pizzas, and the sandwiches are decent as well, but I should have ended it at my first visit.
The first time was about a week or so after its opening, so there may have been a bit of stuff to finesse. When we walked in, there was no greeting, and we weren't sure whether we were to seat ourselves or wait. This took about five minutes until a server just told us to sit wherever we liked. She was also slow in attending to us despite it being pretty empty. So service was definitely subpar. Food wise, the meatball sub was fantastic and I would order it again, but the pasta with the clams (forget the name) was definitely undercooked and the clams weren't even washed out! I was spitting out sand every bite or so.
Second time - I was craving a quick sandwich for lunch and against my better judgement went back to Bensonhurst with my date. The service had gotten impossibly bad. After getting seated we waited 15 minutes for our server to even approach us and say hi, and then another 15 for water and menus. We were one of two tables in the restaurants and there was literally nothing she was doing. After that, we waited even longer for her to come back and take our orders to the point that we nearly wanted to walk out and head elsewhere. I can't believe how bad the service is here. It's hardly worth the tip we provided.
The food was alright. We ordered a steak sandwich (literally, a steak on a piece of bread...weird to me) which was okay but left a lot to the imagination. I ordered the Foccacini, with a lot more fixings than the steak, as well as a side of fries which made for a decent deal.
Overall, I'd likely not go back to them until they hire a new set of waitresses hat actually know how to serve and check in on their customers. Maybe I'd try takeout or delivery options to avoid it. (Side note, my boyfriend ordered pizzas from them for a work lunch and they said they'd bring it to them across the street in about 15 minutes. 45 minutes later, they called and told them they couldn't make it and for them to pick it up. C'mon Bensonhurst.)
|