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  • This is my review from last week! -I had my first bad experience at planet sub today :( I love psub! I've been going there multiple times a week for lunch because it's close to my work and always delicious. Well today when I came in there was only one other person in there eating so it obviously wasn't busy. I ordered my sandwich and sat down as usual. When it came out it was chicken instead of turkey, ham, and roast beef like I was expecting. I took 2 bites and decided I didn't wanna pay for a sandwich that I never intended on ordering. I went up front to the guy that rang me up and he said he would have it fixed right away. He was great! He rang it in correctly but the ticket was misread. When the sandwich came back it had the correct meat but it didn't have the lettuce, tomato, and onion I had added to the sandwich to begin with and the meat was only on half the bread and the other half of the bread was falling apart because of too much BBQ sauce. As I said before, I go there all the time and I always have an amazing lunch but today I was really disappointed. The sandwich I ended up with was soggy and poorly constructed. Maybe I'm just hangry and writing this review will help me feel better. -Well today I went into planet sub and they totally made up for it! They recognized me right away and gave me a gift card and were very sweet and apologetic. I got back to work and my sandwich was made perfectly and service was great as usual. Thank you psub!
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