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| - Let me start off by saying that yes, I belong to the group of reviewers that rated this guy 1 star (0 stars if I could) and rightfully so. What we have been saying is all true. Here's what happened as told many times already:
We booked him for photo sessions for our event in Vegas. We had waited all year for this and had driven from southern California the day before. For some of us university students, it was our senior year and we were expecting some nice, final pictures to remember by before we graduated. But, Brian pretty much bailed and ruined our event. We had ZERO photos to show at all. Repeated contacts on the day of event and he does not give a single reply. I do not know what his deal is, but he is completely unreliable. Personally, I was extremely disappointed.
Let's mention his professionalism. If you look at his replies to previous reviewers who gave him 1 star in the past, his attitude towards them is completely unprofessional. He mocks the reviewers in a way, trying to defend himself and save face. Personally, I would have sent out a personal email and try not berate my customers online. But hey, I guess that is Brian's attitude. It proves that his service has failed expectations in the past and it wasn't just my group that experienced issues.
Also, I believe he had made a fake account to give himself five stars and to try to discredit what we have all been saying. It is gone now, but I am trying to give you a sense of his professionalism.
Moral of the story, save yourself the money and trouble. Go find a more reliable photographer in Vegas. I'm sure there are many who would not bail on you like Brian did. Read his replies, it'll give you a peek into his attitude.
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