I'm SO sad but I'm done with Salvatore's. I wrote a review after our first visit saying this place was lacking in the service department (severely) but had fantastic food. I still gave a 4 star review with the hopes to come back and leave a glowing 5 star review. On that first visit I had such high hopes and knew it was just an off day for them. I received an email from the owner asking me to send him an email and I did... it was returned as undeliverable. I then sent him a message on yelp and never heard back. I was a bit bummed but no big deal, I'm sure he's a super busy man! Fast forward to tonight... we went back with no hard feelings whatsoever. Our experience started out great with just beers at the bar. We stayed for quite some time and enjoyed drinks and delicious food. When we tried to close out things got ugly. We had a gift certificate that totaled more than our bill so we paid with that. We got the slip back with the amount (no line to add tip - it was just a final receipt) and no card with the remaining balance. We waited for SO long to get a card with our remaining balance. We also then had to give our credit card to have the bartender run a charge for $.01 just so we could tip. So, so underwhelming and disappointing.