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| - One star is so generous - What a joke this place is. We went there several years ago (wasn't very good then either) and haven't been back until today. MISTAKE. Our waitress was Anna. We refused the bread and while I understand she seemed surprised, (cuz everyone loves bread, right?) made a face and scoffed a bit about my refusal. (Sorry, we didn't want bread). She seemed in a hurry for us to order because she had to come back twice, but I wasn't ready.
Husband ordered Lobster Bisque soup for $7 for about 3/4 of a cup. It was room temperature and nothing like the bisque you can get for half the price and quality at Piada and no where near the quality of Hyde Park and Texas de Brazil. It was not smooth and creamy but very tart. I thought it was too tomato tasting. I was glad I did not order it.
Onto placing our dinner order - after the quality of the soup I decided NOT to order a $35 meal so I opted for something that would be difficult to mess up. I got a grilled chicken Caesar salad and asked that the lettuce not be tossed in the salad dressing, but wanted the dressing ON THE SIDE. Husband got the crab legs. Easy enough - right?HA.
Anna didn't give husband a shell cracker, the seafood fork, nor butter. A different lady brought our meals. Husband had to use his hands to crack the legs and a dinner fork to eat the crab. My chicken was overly charred and actually it was not even a full breast of chicken (for an extra seven dollars??!) but looked as of the breast had been sliced in half. My salad had dressing all over it and they were kind enough to supply an EXTRA SIDE of dressing.
Anna was nowhere to be seen. We began to eat. She noticed that husband was using his hands and a dinner fork and hurriedly brought the scrap bowl, the cracker and the fork, and hurriedly left again for an extended period of time. Then later she came back and asked how everything was. We were about done at this point. I explained to her that the salad had dressing all over it despite me saying I wanted it without dressing. Instead of apologizing, she began to argue that she thought I had put dressing on it because they "usually give two sides of dressing" but I only received one. Then she asked if she could get me another one. I declined. Where was she 15 minutes ago?
The manager came over and spoke a little too loudly. Servers were staring. She asked if she could get me another salad and I declined. Husband made his statement about the utensils not being provided and asked if butter should have been provided and the manager said it should have been provided prior to the meal coming out. Manager stated that she would let Anna know about that and walked away. Okay...?
I thought the manager was actually going to adjust our check and our check was brought to the table. It was for the full price. No adjustments made whatsoever. I wasn't expecting free meals, but some sort of discount. NOPE.
Husband gave the credit card and I thought they may adjust it then. NOPE. Then Anna proceeded to depart our table and was so obnoxious saying goodbye and "have a FANTASTIC EVENING!" Ya thanks Anna. You too.
My suggestion is that if you're planning to go to Mitchell's, take another hop, step and a jump to Texas de Brazil in the same parking lot. There - you can get an all you can eat salad bar with FRESH ingredients AND a lobster bisque (that is also to die for) for less than what you would pay at Mitchell's.
I felt bad because I was the one that suggested Mitchell's. Never again.
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