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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • I spoke with Amanda Beatrice at the front and she was very kind and helpful!since I arrived extra early I also watched here deal with a patient who was being very unreasonable and downright rude to her about an insurance issue that SIMON obviously had absolutely no control over. There was no manager onsite to talk to her and she was basically refusing to pay prior to service any amount because it was just a small amount more than the price she was quoted at her doctors office 6 MONTHS AGO. The level of patience Amanda displayed was way beyond anything I could have managed. She offered her payment plans, partial payment, insured her she would be refunded if there was a mistake and lots of other very reasonable options, she even called her insurance again for her to verify. Amanda was was very sweet, kept a helpful tone throughout the interaction which took place over the course of almost an hour off and on (as Amanda made sure she was helping other waiting patients in between dealing with this woman). I was beyond impressed with her level of customer service and professionalism throughout. My MRI tech Juan was also kind, helpful and awesome!
http://www.openvoc.eu/poi#coolReviews
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