I just moved to Phoenix from Philadelphia. I did not have a need for a car in Philadelphia due to the Mass Transportation system and living in Center City. I rented a car for two months while trying to avoid any major car purchases until my mortgage on the new home was complete. Needless to say, I had already spent $1200 over the two months and decided to purchase a car for cash. I went to a few dealerships of course and asked questions regarding many vehicles. Most would not allow me to take the cars to have my own inspection completed, so I stayed clear away. I looked online and saw a beautiful 2011 BMW 328i being offered at my price point. I called and spoke with Kevin initially. He immediately schedule time for me to speak with Alex. I was immediately impressed with the cleanliness of the garage. Alex was wrapping up a phone call. We discussed the condition of the BMW, but to y surprise Kevin was very open regarding the condition of other cars in the garage. He pointed out some of the known issues with the older models. Both Kevin and Alex shared their process for purchasing vehicles. I asked if I could take the BMW to my mechanic for inspection. At first Kevin was not too happy with the idea, but to my surprise they agreed. Alex was very accommodating. The car's Check Engine light apparently came on during the time Alex was taking the car to my mechanic. Alex called to inform me that he was taking the car to their mechanic first to fix the problem, then take it to my mechanic for my inspection. My inspection took two hours. Once I made the purchase, Alex agreed to meet me on a Saturday morning for me to pick up the car. I was late by 1.5 hours and Alex still waited even though he had his own appointment. I'm happy to say, I am the new owner of a 2011 BMW 328i. When the title came in, Alex arranged to drive the document to me instead of mailing it. Now that's customer service!!! I would recommend these guys to anyone. They will work with you on the price. Alex is very knowledgeable about various high end luxury cars. I felt they were honest and answered all of my questions.