I went here for my first time to get eye/lip wax! They were able to accommodate me within 15 min of walking in. I have never seen my eyebrows look so on point. Heather is very nice and did a phenomenal job. She walked me through the process and told me what she was going to do before she started... She even filled them in when she was done waxing. Inside is very nice and private. Not to mention for for time Charlotte residents get a complementary wax. Very reasonable. I have already scheduled my next appointment. Will be recommending this place to all friends!!