Ordered an arrangement for my wife's birthday, and had them delivered to her place of work. From start to finish the whole experience was top shelf! Very professional and courteous, and the flowers were beautiful. I spoke with Melissa on the phone, she guided me through the entire process, wasn't pushy or abrupt like some places. Received email notifications of the purchase invoice and delivery confirmation. Can't say enough good things, except keep up the great job guys!!! Will definitely use and recommend them.