Time for a major update, some staffing changes have occurred as well as a major reduction in staff dancing that has made the service quality go up exponentially!
Depending on when you arrive the waits can be horrendous but they do a great job in turning over their tables. One of my favorite tricks is checking in the bar and avoiding the line at the door, if there is an empty seat at the bar, it's "zip in and dine" and unless I have a big party of 4 or more, it's worked successfully almost every time!
The food is consistent but there is one place that I have expressed concern to management the last 2 times I was there. First, micro-waved potato skins, they came out with half the cheese un-melted, I sent them back and you can see that they were micro-waved, they were hard and oily, not cooked under a broiler like they should have been cooked. Second, the steaks in the window seem to be for show and tell because I've ordered a rib-eye of the last 2 times I was there and I don't understand how a nice thick steak in the window can become a tiny little thin piece of fat when it hits your plate. They are doing something in the kitchen that did not sit well with me for a 50 dollar meal for 2.
Overall major improvements and some room to go in others.