Recently there for a retirement party which took over the whole restaurant. Approximately 60 people (lets call them potential new customers) NOT!!!
While we had a fixed menu that had been planned weeks before the event, we were served something very different. What was supposed to be Moroccan Chicken was more like boiled bits of white meat chicken served with white couscous on a plate that was 1/4 full. 10 minutes later a small platter of white potatoes came out and 10 minutes after that our table of 10 got one small platter of under cooked brussel sprouts. Picture a beige meal with no garnish. We were suppose to have salad - it never showed up, our food was cold and completely unappetizing. a glass of wine was to be included in the meal (and was paid for - this meal cost $45) - we were never served or asked if we wanted wine.....
The best however was that when the owner was told that the guests were unhappy after the event, he denied it and refused to acknowledge that the meal was a bust and that he did not provide what had been paid for. His excuse was that the chef had made a slight mistake on the chicken!
It may be a restaurant in my neighbourhood that I have been to a few times (and never been very impressed) but I can assure you I will never go back!