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  • My wife and I love supporting local businesses especially in Central and North Phoenix, so of course, we had to checkout A Bakeshop and we were very disappointed. A few months ago, my wife and I were getting ready to celebrate the Baptism of my 3 month old. So we called to inquire about prices and then when the owner (?) asked the theme of the cake, she immediately answered very rudely and made it seem as if it was going to be a chore for her. I am not sure if she is anti-Christian or what -- but it left a bad taste in our mouth. She was going to charge us $100 for a baptism cake! So we just went with Cotsco instead. Last week I went there again to check out some cookies and I find it very odd there was no greeter. No one standing at the front. I waited about a minute before a lady came from the back to greet me. Again, this person seemed very uninterested in providing a satisfactory customer service. Their baked goods are really delicious, but they really need to step up in their hospitality and customer service department.
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