Definitely a case of the restaurant franchise and quality problem. Our waitress seemed overworked, tired and unfriendly.
Not only did my silverware come with dried food on it, so did my boyfriend's. I've attached pictures of the dirtiest ones- be sure to check them before using them. Food was bland, overpriced- you are paying for the ambience and interior decoration than for the food, some of the ahi tuna slices were shredded and simply layered underneath other ones to hide it, was not fresh, very corporate-franchise. I doubt they have a real chef in the kitchen. They could've at least made the plating attractive. Not the worst restaurant experience, but I'll not bother to come back.