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  • I started writing this review about a week ago as my intended first official Yelp review and finally finished. So here we go. When you buy a car, you are not only purchasing a product but also service. I am a stereo-typical lady who doesn't know much about the mechanical side of cars. How often do I use LEXUS of Las Vegas service?? Enough for them recognize me and my car when I pull up......way too often. If there is any signal on my dash board, I drive my car to get it checked out and always leave with peace of mind. My service manager has been Don Bushmire. It's hard not to notice his professional and welcoming presence. He is patient to hear my concerns and solve all of them in a prompt manner. If you make an appointment ahead, you can get a courtesy loaner for free of charge....so your life doesn't stop because your car is in need of TLC. Also, they wash the car before returning it to you. If you want to sit around for a while, there are refreshments, including bottles of water, coffee, and pastries. They also have "kids place" separated by a glass door from the lobby. Great service can only be delivered by a collective effort and Don Bushmire and the team at Lexus of Las Vegas have demonstrated this outstanding service over and over again.
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