Very disappointed! Just donated several $100's of items a few weeks ago following my move to the area. Over 40 large boxes of items. Called today to schedule another pick up only to be told unless I have large furniture items they can not do a home pick up. I told them I have 20+ moving boxes full of household items and picking up boxes wasn't a problem when they came a few weeks ago to pick up about 40 boxes. When I told them they did a pick up then, the girl answering the call just hung up on me! They will never get another item from me! I called Salvation Army and had no problem scheduling a pick up. That's where all my donations will be going from now on!