First time customer. Ordered a cheesesteak sandwich. Sitting next door at the Sleepy Dog Brewery while I'm eagerly digging into this sammich and three bites in im greeted with a L O N G black hair intertwined in the beef. I'm in disbelief thinking it's just a fiberous gristle from the beef as I pull it out I realize it's not cow. I went back & demanded a full refund. Sorry, forgot to take a pic.