I came with a group of 8 people after Anime North convention ended sunday evening; it was a 30 minute wait.
My seat was wet which i think was wiped with the same cloth they wiped the table... Anyway... the soy sauce container was leaking at the table. We let them know later to replace.
After ordering our meal the first dish to arrive was fried rice, pad thai and then my sushi dish: Rocknroll $7.50+tax.
Everyone else who ordered a bentos, udon and teriyaki had to wait much longer. It took the servers 1.5 hours and our prompting to finally deliver the teriyaki dinner and to top it off, they were rushing us to clear the table after some of us ordered and was eating dessert, despite the fact that we were delayed by their service.
The rolls itself tasted ok but only 5 pieces (although larger than the average roll). No need for sauce. Wasnt that hungry.
The bentos which were about $14 had more value i guess.
So by the end of the meal, they gave us separate bills. They autocharged 15% tip however they charge it on top of tax so it was actually 17% tip. I thoroughly dislike the deception and the fact that the service wasnt that great yet i have have no choice about tip.