The staff makes this place. They're always very friendly and you can tell they enjoy their job.
Zupas has some of the best paninis around. I tend to gravitate to the grilled cheese they have and the WI cauliflower soup. Everything has a great rich quality to it and is made with fresh ingredients. However.. The deserts people. GET ONE. It tops it all off as one of my favorite places to go when a soup and sandwich is what I'm craving.
Oh and their salads. Also just as amazing.