Staff behind counter were helpful and professional, the gentleman doing fingerprints was inappropriate. First, he was wearing dirty baggy clothes and smelled like cigarettes badly. Another customer came in and he said 'oh god' and sighed..I said 'I guess you don't want to be here', he replied that he didnt. He has to touch my hands to do prints and all his fingernails were dirty and I wanted to vomit that he had to touch me...if he isn't going to clean his hands at least have a courtesy bottle or Purell! So unprofessional..they also charge 2$ to print a receipt, they call it a 'service' so they can charge for proof of transaction..lol