A couple days ago my usually durable phone finally gave in to gravity and shattered the bottom of my Samsung S5's screen. I could see the display for a few minutes before it went black but all the important apps were not accessible.
The worst part was that I had insurance but would lose 10 years worth of contacts doing so since tmobile can't transfer contacts without using the screen... but with the LCD Screen busted I was out of luck. That was until I stumbled upon Smart Fix Now.
During my search I spoke to Rob the owner who gave me a competitive rate, actually explained the process and why it was needed. Other places I reached out to gave me the doomsday sales pitch.
Rob seemed very knowledgeable and really represented what a locally owned business should be so I headed over.
The turnaround time was unbelievably fast! Was so happy to know that even though he had other projects ahead of mine, the walk in turnaround was barely over 1.5 hours. Rob is a great guy and even let me check out the work area and tools he used to repair my phone.
I'm writing this review on the phone they fixed in no time at all. And more importantly all of contacts are saved.i will be backing them up very soon, haha . I will be keeping this phone a little while longer since it looks brand new again. Thanks guys!