They are a victim of their own success here.
Advice: Do not order delivery, take out or in person during peak times. The food is fantastic, but they can't handle lots of orders. Only order during non-peak times.
These are my actual texts during my last visit 1/2/16.
Need a lot more people working.
They have 2 people handling all of the Internet and phone orders and all the tables.
They can't keep track of all of the orders they have.
One guy has given his order 4 times and they still don't have it.
I heard the waitresses say they aren't answering the phone any more.
They gave my order to someone else. The cooks are cooking it again right now and refunding our money. While I was here for 75 minutes waiting for my food they refunded 5 orders.
Seems their biggest issue is matching orders with people. They can't seem to keep it straight and are constantly asking people what they ordered.