I really wish I could give this place 0 stars. Wow, this place is an embarrassment to waffles. I feel insulted they served me a hardened waffle in a paper bowl with plastic utensils that couldn't even cut through the damn waffle... I mean really the batter used for the waffles clearly isn't good and the "fresh" fruit that goes on top is nasty and soggy (caramelized - as I would say in a polite way). The strawberries on top were just old and the waffle itself was hard and tasteless. The costumer service was a bit rude too. Not to mention it's around $10 for one waffle and the wait was surprisingly long due to understaff. I am not one to bash on restaurants, but WOW - I am disappointed.