Kathy is amazing. I could tell from the moment I called her that she was professional and has the dog's best interest in mind. When Bandit had his first swimming lesson, Kathy let him play around the pool area so that he would feel comfortable before slowly taking him into the water. She built up his confidence, assuring him that she was his island. Once Bandit was comfortable in the water, she supported him as he took his first few paddles in the water. She is so amazing at reading dogs, so she knew exactly when to bring him close to reassure him and when to let him take a little bit of initiative. After the session, she toweled him off and had him play around the pool to further reinforce the positive experience he had. She is amazing and made Bandit so comfortable. She also explained to me what Bandit was doing and how he was doing, and also gave some great broader doggy tips. We just had his second lesson today and his ability is growing so quickly. Kathy even sang happy birthday to Bandit for his six month birthday! Bonus, the pup who never tires always settles in for a nice nap! After just two sessions, I can't imagine trusting Bandit with anyone more than I trust Kathy.