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  • This past summer, Brooklyn South was my go to pizza place on Friday night. Service was good, family friendly and a pretty good pie. Five star worthy. But the last two of our three visits, the service has been terrible. We waited over an hour for a plain pie after having garlic knots that were underbaked. When my husband asked to speak with the manager, the server told us he was too busy cooking. When we asked the server the first time about our pie, she said, oh sorry, only two more minutes. 15 minutes later, we asked another server who said she would find out what's going on. But then she never came back to our table. My husband then asked a different server for the manager again. Then another server came back to tell us they would give us a credit for our next visit and her apology consisted of, I'm really sorry about you're order, we've been really busy. Oh and a caveat, the entire time we waited for our pizza not a single person asked if we needed more drinks, napkins or anything. By the time the pizza arrived, my husband and I were too upset to enjoy our dinner. We used our voucher for a take out order and guess what, they gave us the wrong order. I was too upset to even go through the complaint process. Again. We go to the Brooklyn style pizza place in Mooresville now instead.
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