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  • They make a mistake but you will pay for it. I called and spoke with Ken. Explained that I needed 2 gates for a pool that was being installed therefore it needed to be able to be locked. Handles were $95 extra for each each. Problem....handles they put on did not have a lock so not pool compliant even though the estimate Ken gave me clearly said "latch was to e one hole lockbox w/double sided wave handle". I would have been OK with the incorrect handle if they welded 2 metal tabs with a hole so padlock could be put on each gate but there was none. Ken came out and replaced the handle - but not with lockable handle. He replaces it with ONLY a deadbolt. So now I have 2 gates are complaint with pool regulations but no handle to open them. He said he could put on handles with locks but it will cost me $350 for each ($700 on top of the $195 I already paid him for the handles)!! What a scam!!! I told him to put back on the handles that I all ready paid him for. I will find a welder to put on 2 metal tabs so it can be padlocked.
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