I have visited both this location and the Ballantyne Location on several locations and have enjoyed myself every time. I always order the chicken and red velvet waffles. The presentation is beautiful. The last time I visited, I took my toddler daughter who dropped several things on the floor throughout our visit. Our server kept picking them up without complaint and I was grateful. I haven't had a bad server yet. My only complaint is that space is a bit tight in both restaurants, but especially the one on Piedmont Row. As much as I try to avoid crowds, their best time, in my opinion, is brunch, so I look past that because I know I'll get a great meal. I'm definitely looking forward to my next visit.