We visited this store and was impressed with the variety of Japanese goods. My son was interested in buying one of their big Mastergrade Gundam models. He asked the woman at the cash register a question about whether the model included a certain stand. The package is of course in Japanese and my son wanted to make sure of the contents before buying. The woman said she would get her helper to talk to my son, apparently because she couldn't translate the Japanese. The young man who came over did not answer my son's questions except to say that these models cost alot because they are from Japan. The young man spoke English very well so there wasn't a problem with a language barrier. My son got very frustrated and we left the store. My son has been building these kinds of models since before that young man was born. I feel that they treated my son like they thought he couldn't afford to buy it. They made a very expensive mistake. We are not from here so we cannot just pop back in the store. I wish I had known this had happened but I didn't hear about this until we had already left, or I would have talked with the store myself. It is unfortunate when a store presumes to know what a customer will buy or not. We are visitors and as such we went to several comic and collector stores in Las Vegas. Tokyp Discount is the only one we had a problem with. My son would have bought that model if he could have been assured it included the piece he was asking about. Sorry Tokyp Discount, you may have great merchandise, but you also need great customer service. We may come back next year when we return to LV. If we do, I hope we see an improvement in how you treat customers.