Took my car in without making an appointment and John saw me right away. I had a problem with the hood closing all the way and wanted to see if the problem was fixable or if I was in need of a new hood. John worked his magic and got the hood to close all the way for me. Even though he didn't charge me for the small fix, he was willing to help me out. He was kind and is very passionate about his work and not looking to make a quick buck. Definitely recommend this place!